Bigston Corporation Consumer Returns and Exchange Programs | Recall and Retrofit | RMA Management
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Bigston Overview
View our presentation for a brief overview of Bigston Corporation.
The Bigston Difference

Thirty-five years of experience, ISO 9001:2000 certification, flexibility and technical expertise combine to provide a single source solution to your refurbishment, consumer returns, customer service, exchange, fulfillment and assembly requirements.

Reverse logistics is our core business so you can be confident that our solutions will be practical and cost-effective.

The Bigston Advantage
As an experienced third party service provider (3PSP) to the consumer electronics industry, Bigston Corporation prides itself on being knowledgeable, flexible, and responsive to customer needs. Bigston senior management is readily available for quick decision making and easily adapts to changing needs.


Request Information

To request additional information about Bigston Corporation and it's subsidaries, please e-mail us at info@bigston.com.

For additional methods of correspondence, visit our Contact page.

Reverse Logistics Services

Bigston provides a full set of reverse logistics services including retail returns processing and customer returns and exchange processing.

Bigston RMA and exchange programs Consumer Returns and Exchanges
Bigston can handle all phases of your returns center including RMA issuance, returns verification and credit authorization. In addition, Bigston can perform inspection, sorting, repair and repackaging operations for returned merchandise.

Bigston can provide a turnkey managed solution for your entire Return Merchandise Authorization (RMA) or product exchange program.

Recall and Retrofit Programs
Bigston recall and retrofit programs Recall and retrofit programs require rapid response, accurate record-keeping and short turnaround times. Bigston provides full service for both individual consumer and bulk retail programs.

Bigston can coordinate and manage the entire process for your recalled products including retrofits and repairs. Bigston's sophisticated computer systems provide accurate and thorough tracking that is available through the internet so you can monitor the program on a real-time basis.
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